Privacy Policy
Sustainable Living Holdings Limited trading as JOMI Training & Development – Privacy Policy
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This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website or utilize our services. We value your privacy and are committed to safeguarding your personal data. Please read this policy carefully to understand how we handle your information.
Who are we?
Sustainable Living Holdings Limited trading as JOMI Training & Development ("JOMI Training & Development") is the owner of this website. Our registered office is located at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom. As a 'data controller' under the General Data Protection Regulation (GDPR), we determine the purposes for which we process your personal information. In other instances, we act as the 'data processor'. We are dedicated to complying with all relevant data protection legislation, including the GDPR.
For any questions regarding our data protection policy or how we handle your personal data, please contact our friendly team(see ‘How to contact us’ below).
What information do we collect?
We collect personal information such as your name, work address, home address (in some cases), email address, and telephone number when you make an enquiry, register with us, purchase services, or supply products or services to us. Additionally, we gather personal information when you use our website and contact us via the online form.
Personal information about other individuals
If you provide information on behalf of someone else, you confirm that:
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The other person has a contractual relationship with you and is aware that you will be transferring their personal data to us for specific purposes; and/or
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They have appointed you to act on their behalf and have agreed that you can:
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Give consent on their behalf to the processing of their personal data.
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Receive data protection notices on their behalf.
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Consent to the processing of their sensitive personal data.
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Use of ‘Cookies’
Our website uses cookies, which are small text files placed on your computer or electronic device when you visit our site. These cookies help us improve your experience and understand how you use our website. We collect your IP address and monitor website usage, including page visits, traffic data, location data, and the originating domain name of your internet service provider. This information helps us build a profile of our users. You can set your browser to reject cookies, but some website features may not function as a result. For more information on cookies, visit [www.aboutcookies.org] (http://www.aboutcookies.org) or [www.allaboutcookies.org] (http://www.allaboutcookies.org).
Third party ‘Cookies’
External websites, such as Twitter and Facebook, may set cookies on your device when you click on their links from our site. These sites may collect information about your online activities, including on our website. Please review their privacy policies to understand how they use your information and how to opt out or delete such information. We are not responsible for the cookies or privacy policies of third-party websites.
Sharing your personal data with third parties
We may share your information with authorized parties, such as our agents, associates, licensing authorities, and service providers, to deliver our services to you. We may also share your information with law enforcement agencies to prevent unlawful activity. When sharing your personal information with third parties (excluding law enforcement agencies), we ensure they comply with our commitments in this policy and relevant legislation.
Marketing and email newsletter/course discounted information
We use the information you provide to send you emails about our products and services that may interest you. Our lawful basis for this is our legitimate business interest. You can unsubscribe at any time by clicking the link at the bottom of our emails or by contacting us (see contact details below).
Keeping your data secure
Our staff are bound by confidentiality obligations and trained in personal data protection. We take all reasonable steps to comply with relevant legislation and use appropriate technical and organizational measures to safeguard your personal data. We only share your data with third parties who comply with the legislation. While we strive to protect your data, the internet is not entirely secure, and we cannot guarantee the security or integrity of data transferred via email. If you have concerns about your information, please contact us (see ‘How to contact us’ below). For detailed information on online safety, visit [www.getsafeonline.org] (http://www.getsafeonline.org), supported by HM Government and leading businesses.
Retention periods
We store your personal data on secure servers for the following periods:
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Up to eight years for delegates/clients who have used our services, to confirm qualifications in case of legal enquiries (based on our legitimate business interest).
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Until you request deletion or return of your data. After the specified period, data will be irretrievably destroyed in accordance with legislation.
What rights do you have?
Under the GDPR, individuals whose personal data is processed have the following rights:
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The right to be informed.
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The right of access.
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The right to rectification.
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The right to erasure.
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The right to restrict processing.
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The right to data portability.
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The right to object to processing.
If you wish to exercise any of your rights, please contact us (as detailed below).
Right to lodge a complaint with the Supervisory Authority
If you have concerns or complaints about how we use your personal data, please contact us directly (see contact information below). You are also entitled to complain to the Information Commissioners Office (ICO), the UK supervisory authority. Their contact details and procedures can be found at [www.ico.org.uk] (http://www.ico.org.uk).
How to contact us
For any questions about this privacy policy or the information we hold about you, please contact our friendly team. You can email us at [info@jomitraining.co.uk] call us at +447557511330 or write to us at Sustainable Living Holdings Limited trading as JOMI Training & Development, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE.
Changes to the privacy policy
We may update this privacy policy from time to time. Please check this policy periodically to ensure you are aware of the most recent version that applies each time you access our website or use our services.
Thank you.
Policy Last Reviewed: 15/04/2025
Next Policy Review: 15/04/2027
Reviewed by: Leszek Stawicki